Free Shipping Quote Now!

Frequently Asked Questions


What does your company transport?
Showroom Transport will transport just about anything on wheels or tracks. Cars, trucks, atvs, rvs, motorcycles, snowmobiles, trailers, heavy/farm/construction equipment.

Showroom Transport will also transport boats or jetskis, but they must be on their own trailer!

Showroom Transport will also transport anything that is palleted or not, but YOU must have a way to load/unload our trucks if the item is not on wheels or tracks.

What do I need when I call to get a quote?
You will need to know what you are shipping. You will need to know the pickup and delivery location(city,state,and a zipcode if at all possible). If you can get the dimensions of the item you are shipping, it will help us to get a better quote.

Length, Width, Height, and Weight are the 4 major components that we need for all non-standard vehicles. If you are trying to ship a trailer of any sort, please also find out what type of hitch it has; i.e. gooseneck, 5th wheel, ball, etc...

Will the vehicles be insured while in transit?
Your vehicle(s) will be insured against in-transit damage caused by carrier negligence or equipment failure by transport truck assigned to you.

What is the average time to pick up vehicle?
We GUARANTEE we will pick your vehicle up within 7 business days of its ready date(other plans available). However, We can pick up a vehicle anywhere in the country on average of 3 to 5 days. Transit time depends on the distance your vehicle is travelling in the country.

Should I have my vehicle transported in an enclosed carrier?
If your vehicle sits very low to the ground or is a freshly-restored antique car, then it's a good idea. Basically, the difference between open and enclosed is exposure to outside elements and weather. (Maximum width of vehicle for enclosed is 7.5 ft)

Do you store cars at terminals or depots?
No, we believe in door to door service only. We feel that most of the problems and damages that happen to a vehicle are from switching trucks and storing the car at a terminal or depot.

Can I put my personal belongings in the vehicle?
Showroom Transport does not authorize personal belongings in the vehicle. Please understand that the items that you put in your vehicle will not be available to you until the vehicle is delivered. Please do not put items such as medicine, presents, or any other item that is needed by a specific time. If the truck is delayed, the items will not be available to you until the vehicle is delivered. No more than 100 pounds of soft goods such as pillows or blankets. Not only are auto shipping and car transport companies not insured for household goods, it is against the law to transport anything except your vehicle. The auto shipping and car transport truck is subject to inspection by the DOT and the Police at every state line and can be fined up to $10,000 if found to be carrying household goods. The car is subject to being impounded and all fines and expenses will be passed along to the owner of the car. Under NO circumstances can the car contain firearms, hazardous materials, illegal substances, or contraband.

Please talk to the sales representative first before placing personal items in vehicle.

Do you have a tracking system?
Yes, we will give you a load number, and you can call 24 hours a day 7 days a week and talk to a representative. He/she will then look up your load number on the computer and call the drivers cell phone to get his whereabouts.

Do you have expedited service?
Yes, we can also price everything to be picked up within a few days and delivered within a week after pickup time depending on location. Please talk to a sales rep for any special needs.


Transport without borders

Cutting-edge companies of the 21st century have learned that networking with other companies can give you the strengths of each. Showroom Transport is a unique business model that networks transport companies across the United States.

To protect our customers, each transport company has a history of dependability and is fully licensed and insured. Transporters who fail to meet our standards are not accepted into our database and those who do not maintain our high standards are quickly removed.

What's faster? One transport company which is located in one place and keeps its trucks in one place? Or Showroom Transport, with a network of about 1,000 transport companies totaling about 5,000 trucks, spread throughout the mainland United States?

It's not just cars

We don't just transport automobiles. We transport golf carts, ATVs, motorcycles, boats, RVs, trailers, heavy equipment, machinery, farm equipment, construction equipment, palleted freight, and many other things.

We can move it for you!

We have trucks designed to transport:

Cars and Trucks (Open or Enclosed Car Carriers)

Boats and Jetski(s) (on their own trailer)

Atvs, Motorcycles, Golf Carts, Snowmobiles

Trailer (all types)

Heavy Equipment

Farm Equipment

Construction Equipment

Miscellaneous Freight (Palleted Freight, Generators, Engines, etc...)

Services for the general public

Local hauling, long-distance hauling, towing inoperative vehicles, dealer exchanges... Well, we do it all. We can provide delivery from or to anywhere in the continental U.S.A.

We invite the seasonal vacationer, the individual or family making a residential or business move and the student who is moving from coast to coast to hire us to pick up, transport and deliver a vehicle to a new location. Anywhere nationwide.

Services for public service

We can arrange to pick up, transport and deliver vehicles within the United States for local, state and federal government departments and agencies. We are able to book orders to transport fleet vehicles for branches of the state and federal government. We can have emergency vehicles and vehicles for law enforcement agencies transported to specific locations.

Services for dealers

On-Time Deliveries. You can't sell what you don't have! Showroom Transport knows that your vehicles won't sell sitting at an auction waiting to be transported or sitting on a truck for the weekend while a driver is vacationing. The quicker we get your cars back to your lot, the quicker you can sell them. This increases your profitability. If your business is successful, the more business you can do with us, and the more successful we are. It is a win-win situation!

Simple and Safe

Safe and Courteous Drivers. The drivers that we deal with are very safe and courteous. A lot of the drivers have ten to twenty years experience delivering vehicles.

Simple Accounting. No matter where you ship to or have vehicles picked up from, your invoice will be sent only from Showroom Transporters.

Terms and Conditions


Showroom Transport provides you the convenience and protection of handling your needs through a select network of transporters across the US, each of whom has a history of dependability and are fully licensed and properly insured.  Transporters who fail to meet our standards are not accepted into the network and those who do not maintain them are quickly removed.  Therefore, problems or damage claims will be minimal.  In the event you would have a claim, it would be the responsibility of the assigned transporter to file it with their insurance carrier.  However, we do ask you to immediately advise us of any claim.  Then, part of our service to you is to facilitate the prompt and proper handling of it and to do everything possible to obtain a rapid settlement for you.  Showroom Transport appreciates and thanks you for your vehicle transport business.  Email address:

Customer is responsible for getting an inspection sheet from the driver both at the pick up location and delivery location. Customer must do a walk around inspection with the driver at each locaton. Damage must be noted on the inspection sheet that the driver provides at the delivery locaton. In the event of damage, customer is to provide Showroom Transport a copy of both inspection sheets from the pick up location and the delivery location within 48 hours after receiving vehicle at the delivery location.

*Hail storm or elemental (dirt, rock chips, stray birds, etc..) damage is not insured. If you choose to prevent this type of damage, you MUST request an enclosed carrier.


The transporter will get as close to the pickup and delivery address as the driver is comfortable.

Pickup and delivery times are based on good weather conditions, we can not guarantee pickup or delivery times in bad weather. The driver will use his/her best judgment when it comes to bad weather conditions.


In the statements below, a business day is a weekday, Monday through Friday. A U.S. government holiday is not considered a business day.

In order to cancel an order, the customer must call 1-800-462-0038 and ask for customer service. The customer will receive a 7-digit cancellation number

If the customer's vehicle/item has not been picked up after 9 business days of the first available pickup date, the customer is entitled to $15.00 a day up to 50% of the total cost of their order starting with the 10th business day. Cash-back claims must be filed within 48 hours of the time the vehicle was picked up. You will receive a claim number by phone.

If the vehicle/item has not been picked up within 14 business days of the first available pickup date, the customer may cancel and is entitled to a full refund of their deposit. This will only apply if the customer cancels the order and the vehicle has not yet been picked up. Once the vehicle has been picked up, the customer may not cancel for a full refund.

If the customer's vehicle/item has not been delivered after 14 business days from the time it was picked up, the customer is entitled to $25.00 a day up to 50% of the total cost of their order starting with the 15th business day. Cash-back claims must be filed within 48 hours of the time the vehicle/item was delivered. You will receive a claim number by phone.

If Showroom Transport sends a truck to pickup your vehicle/item and it is NOT ready to go, or it is NOT as described, there will be a non-refundable MINIMUM fee of $300. This includes, but is not limited to: wrong dimensions(length, width, height, and weight), vehicle does not run, when we were told it does, and the vehicle NOT being ready when we were told it was by the pickup location when we called in advance.

IMPORTANT: Once the customer places an order; If the customer cancels that order before or within the guaranteed pickup window, the customer is entitled to a refund minus a $175.00 service charge (or 10% of the total cost, whichever is greater) per vehicle.

CANVAS COVERS/SHRINK WRAP (on Boats and Jet skis)

Canvas covers must be removed as they will tear or fly off during transport. Canvas covers tend to flap in the wind, damaging the boat. If they are not removed, the carrier cannot be responsible for damages.

If shrink wrapped, and the shrink wrap becomes un-repairable, it will be removed to avoid damage from the shrink wrap beating against the boat. The carrier will not be held responsible.

Please make sure that your boat is secured properly to the trailer. Extra straps, etc...

Showroom Transport can not be held accountable for damages caused by the trailer if the boat is not properly secured to trailer. (also, see information on trailers below)

TOWING OF TRAILERS (and boats/jet skis on trailers)

Customer is responsible for any repair costs associated with transport of trailers; tires, lights, bearings, storage fees, etc.

Showroom Transport can not be held accountable for any damages associated with tire blowouts, bearing seizure, etc.

Showroom Transport can not be held accountable if trailer or boat detoriates due to old age, previous water damage or manufacture defects of an item we are shipping. This is rare yet may happen due to wind or road conditions.

Showroom Transport can not be held acccountable for any personal items left inside a vehicle, boat, or trailer.

If you have any questions regarding these terms and conditions, please call us! We want you to be our next happy customer.



Home | Quote | Order | Services | Software | FAQ | Terms and Conditions | Contact Us

Webpage Last Modified: Mon, 30 March, 2020 10:53 PM
Designed / Maintained by Matthew D. Leichty